Workplace: 111 Chabanel Street West, Montréal, QC H2N 1C8

Status: Full-time

Remote work: No

Salary: Starting at 50 000$ per year 

Reporting to the property manager, the administrative assistant is responsible for providing efficient and accurate administrative support in the building's administrative operations. You will work closely with the property management team to ensure smooth daily operations and provide excellent service to tenants. You will play a key role in the efficient management of the commercial property and tenant satisfaction. Your precise administrative support and ability to address tenant inquiries will contribute to maintaining a harmonious and welcoming environment.

Responsibilities:

• Welcome and direct visitors, tenants, and suppliers in a professional and courteous manner.
• Manage phone calls, take messages, and relay them to the appropriate individuals.
• Respond to tenant inquiries and resolve common property management issues.
• Organize and maintain tenant records, including lease agreements, registration forms, and documents related to repairs and claims.
• Assist in coordinating maintenance activities and repairs with suppliers and contractors.
• Prepare and distribute internal and external communications, such as meeting notices, newsletters, and tenant notices.
• Assist in budget preparation, expense management, and rent collection.
• Perform general administrative tasks such as mail management, drafting correspondence, data entry, and file maintenance.
• Follow up on tenant requests and ensure they are handled efficiently and in a timely manner.
• Adhere to company procedures and policies regarding information confidentiality and security.

Requirements:

• Excellent verbal and written communication skills.
• Ability to multitask while maintaining a high level of accuracy and organization.
• Strong customer orientation and ability to tactfully and diplomatically resolve issues.
• Good understanding of basic principles of commercial property management.
• Proficiency in common computer tools and software such as spreadsheets, databases, and word processing software.
• Ability to work independently and as part of a team.
• Discretion and respect for the confidentiality of information.
• Vocational Diploma (DEP) in Secretarial Studies, Office Technology, or Administration, an asset

Benefits:

• A prime location in the heart of the textile district
• Parking access
• Discounts on hotel stays within the company's group of properties
• Full-time and permanent position
• Group insurance plan & employee assistance program
• Two weeks of vacation per year
• Five personal days annually
• Bilingual as we serve an English-speaking clientele

Who are we:

The Tidan Hospitality and Real Estate Group is a dynamic organization of real estate and hospitality, headquartered in Montreal, Quebec, Canada. Since its founders purchased their first property in 1970, Tidan has assembled an extensive and diverse portfolio of self-managed income-generating properties in Canada and the United States. The portfolio includes office, retail, industrial, and residential buildings, as well as a group of affiliated hotels and one of the largest indoor tennis facilities in North America. Tidan has proudly applied its combined experience in the hospitality and construction sectors to the renovation of the prestigious Mount Stephen residence in Montreal's famous Golden Square Mile. To learn more about Tidan, visit our website: https://www.tidan.com/fr/