Food and Beverage Director
Mont Gabriel Hotel
Location: 1699 Chemin du Mont-Gabriel, Sainte-Adèle, QC, Canada J8B 1A5
Employment type: Full time, permanent
Salary: starting from $75,000
Key Responsibilities:
- Supervise and coordinate all restaurant operations, including room service, banquet services, and bar operations.
- Develop and implement restaurant policies and procedures to ensure high standards of quality, service, and customer satisfaction.
- Manage and train a team of food and beverage staff, including chefs, servers, sommeliers, and mixologists, ensuring they have the necessary skills to deliver an exceptional experience.
- Establish and monitor restaurant budgets, ensuring food, beverage, and labor costs are controlled and aligned with financial goals.
- Collaborate with the purchasing department to select and negotiate with food and beverage suppliers, ensuring product quality and competitive pricing.
- Ensure compliance with food safety and hygiene standards, overseeing regular inspections and adherence to relevant regulations.
- Analyze food and beverage performance in terms of sales, costs, and customer satisfaction, implementing continuous improvement initiatives.
- Develop marketing and promotional strategies to attract and retain customers, utilizing techniques such as advertising, special offers, and events.
- Maintain competitive intelligence to identify market trends, new opportunities, and necessary adjustments in the food and beverage offerings.
- Collaborate with other departments, such as accommodations and events, to deliver a consistent and high-quality overall guest experience.
- Any other related tasks to ensure the quality of the department's service.
Required Skills:
- Strong human resource management skills (team management, conflict resolution, etc.).
- Sales, marketing, negotiation, and customer service aptitude.
- Professional attitude and behavior (teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organizational skills, etc.).
- Proficiency in French and English. Knowledge of other languages is an asset.
- Knowledge of the tourism industry and customer needs.
- Understanding and application of labor standards, basic principles of health and safety, as well as hygiene and sanitation.
- Strong written and verbal communication skills.
- Familiarity with basic operation of relevant computer systems.
- Leadership and decision-making ability.
Languages: Bilingualism (French-English) is required for this position as we serve an international clients.
About Tidan:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America.
To learn more about Tidan, visit our website: https://www.tidan.com/en/.
Why Join Our Team:
In addition to competitive salaries, we offer group benefits such as life insurance, disability insurance, and medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the Employee Assistance Program. You will have personal days and vacations scheduled according to the department and hotel you join. Additionally, a retirement plan is also offered. A bonus is also provided through our referral program and more.
The Tidan Human Resources team is always there to listen to you and support you in your journey within the company.
We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.