Work place: 3125 boulevard Hochelaga, Québec, Quebec, Canada, G1V4A8

Status: Casual and possibility of part-time after 3 month

Schedule Type: Night and Weekend and possibility of days

Salary: $22.71 per hour

Located at the entrance of Quebec City, near the main bridges and highways, Travelodge Quebec is easily accessible. Whether you're coming to develop your transferable skills or to build a career, you'll appreciate this dynamic team.

Reporting to the Front Office Manager, the Night Auditor is responsible for verifying commercial transactions conducted during the day to balance accounts and deposits and close cash registers, while ensuring reception duties during the night. They take on the role of a receptionist by welcoming guests so that they can enjoy the best hotel experience.

Job description:

• Classify commercial transactions conducted during the day,
• Verify and correct the recording of transactions and update hotel guest notes,
• Balance accounts and close cash registers for different points of sale,
• Produce the daily revenue report,
• Answer the phone and route incoming calls,
• Handle reservations,
• Handle check-ins and check-outs,
• Manage group reservations and arrivals,
• Collaborate with the security department,
• Handle customer complaints,
• Other administrative and/or accounting tasks.

Skills and qualifications:

• Knowledge of the hotel industry,
• Resourceful and dynamic,
• Excellent analytical skills,
• Display professionalism at all times,
• Ability to work in a team,
• Quick and sound judgment.
• College degree in hospitality, an asset
• 1 to 2 years of experience in a similar position
• Advanced knowledge of hotel software applications such as Opera
• Teamwork skills

Languages: Bilingualism (French and English), both orally and in writing, is required for this position, as we serve an international clientele.

Who we are:

Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why join our team:

In addition to competitive salaries, we offer social benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the employee assistance program. You have personal days and vacation time that are scheduled according to the department and hotel you are joining. A bonus is also provided through our referral program and much more.

Social life is at the heart of the company, especially after the pandemic, and each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you in your career path within the company.

We believe in teamwork and are committed to creating a highly performing team, whether through training or by solidifying team relationships. We admire our employees who take on professional challenges and support them in their achievement. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.