Workplace: 10 Sherbrooke O, Montreal, Quebec H2X 4C9

Status: Occasional (On-call)

Salary: 18.94$ per hour 

Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.

Reporting to the Director of Accommodation and the Front Desk Supervisors, the valet welcomes guests at the hotel entrance, takes charge of guests' vehicles upon arrival, parks them, and returns them to the guests upon request. The valet also assists people with reduced mobility to get into their vehicles, welcomes guests upon arrival, escorts them to their rooms, and helps carry their luggage upon arrival and departure. The valet may also need to inspect the room to ensure it meets the hotel's standards and deliver minibar and room service orders.

Job Description:

• Warmly welcome guests upon arrival and extend a friendly greeting.
• Professionally and securely handle guests' vehicles.
• Park and retrieve vehicles following the establishment's procedures.
• Assist guests with their luggage, escort them to their rooms, and provide information about the hotel's facilities.
• Provide information about local attractions, restaurants, and available services in the area.
• Ensure cleanliness and neat presentation of the lobby area and outdoor spaces.
• Offer fast and efficient valet service during peak hours.
• Coordinate with other departments to fulfill special guest requests.
• Manage requests for taxis, special transportation, and provide directions to requested destinations.
• Provide courteous and professional service at all times, adhering to the establishment's standards.

Qualifications and Skills:

• Possess a valid driver's license and know how to operate both manual and automatic transmissions (test required)
• Hold a driving record free of major infractions
• Minimum of 4 years of driving experience
• Relevant experience in customer service
• Neat appearance, interpersonal skills, and courtesy
• Good knowledge of Montreal, its surroundings, and its attractions
• Be available for day, evening, and weekend shifts
• Demonstrate flexibility and rigor

Languages: Bilingualism (French and English), both oral and written, is required for this position as we serve an international client.

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.

To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.

We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.