Work place:  10 Sherbrooke St W, Montréal, Québec H2X 4C9 

Status: Full time

Salary: 60 000$ per year + benefits

Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.

Reporting to the Front Office Manager and the Assistant Front Office Manager, the Front Desk Supervisor plans, organizes, directs, and controls the activities, as well as the human, material, and financial resources of the front desk and concierge services. They are responsible for the quality of guest service. The supervisor coordinates the input of reservations into the hotel system, ensures proper room inventory management, follows up on guest complaints, and participates in training new employees. Other related duties may be assigned as needed.

Required Skills:

• Experience in a supervisory role or in customer service

• Strong computer skills and knowledge of a hotel software system (an asset)

• Excellent command of spoken and written French and English

• Strong interpersonal and leadership skills

• Demonstrates availability, patience, autonomy, thoroughness, interpersonal skills, good stress tolerance, and discretion

• Strong problem-solving abilities

• High level of professionalism

• Primarily evening shifts, but must also be available during the day

Education:
College diploma (DEC) in Hotel Management Techniques and two years of experience in the lodging industry, including management responsibilities.

Anyone interested in this position is asked to contact Karine Palin, Assistant General Manager, by email at kpalin@hotel10montreal.com no later than September 16, 2025.
Only the selected candidate will be contacted. If more than one person expresses interest in this position and all have the required qualifications, seniority will prevail. The masculine form is used in a neutral sense and refers to both women and men.